Add-ons & integrations

Ready to go integrations with services you know and love

Add-ons

Sidebar App
Customer Data
  • - Display realtime business data from your internal systems on the customer sidebar.
  • - Great for sales data (recent orders), customer data (lifetime value) or even adding a link to the customer's profile in your backend.
Knowledge Website
Documentation
  • - Build a public knowledge base website for your customers or an internal knowledge base for your team.
  • - Customize the design and website address to match your brand.
  • - Hosted fully on our platform and easily managed by your team (no IT required).
Enchant Messenger
Customer Chat
  • - Chat with customers on your website.
  • - Chat transcripts are archived in customer history and emailed to the customer.
  • - Enables your customers to search the knowledge base, start a chat or send you an email.
Webhooks
HTTP Push

Send realtime notifications of activity in Enchant to your internal systems.

Integrations

Bigcommerce
eCommerce

Displays customer details and recent orders on the customer sidebar.

Campfire
Team Chat

Send notifications of activity in Enchant to your Campfire room.

Capsule
CRM

Displays customer details, opportunities and cases from Capsule on the customer sidebar.

Flowdock
Team Chat

Send notifications of activity in Enchant to your Flowdock team inbox.

Google Apps
Single Sign On
  • Log in automatically with your Google Apps account.
  • One click access to Enchant from Google sites.
  • Quickly invite team members from your Google Apps domain.
Magento
eCommerce

Displays customer details and recent orders on the customer sidebar.

Microsoft Teams
Team Chat

Send notifications of activity in Enchant to your Microsoft Teams channel.

Olark
Customer Chat
  • Archive chat transcripts.
  • Answer offline messages.
PrestaShop
eCommerce

Displays customer details and recent orders on the customer sidebar.

Shopify
eCommerce

Displays customer details and recent orders on the customer sidebar.

Slack
Team Chat

Send notifications of activity in Enchant to your Slack channel.

Wufoo
Form Builder
  • Manage form submissions.
  • Archive communications in customer history.
WooCommerce
eCommerce

Displays customer details and recent orders on the customer sidebar.