Channels & Integrations

Ready to go integrations with services you know and love

Channels

Email
Channel

Send and receive email messages.

Voice Calls
Channel
SMS
Channel
WhatsApp
Channel
Facebook Messenger
Channel
Instagram
Channel
Knowledge Base
Documentation
  • - Build a public knowledge base website for your customers or an internal knowledge base for your team.
  • - Customize the design and website address to match your brand.
  • - Hosted fully on our platform and easily managed by your team (no IT required).
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Enchant Messenger
Live Chat
  • - Chat with customers on your website.
  • - Chat transcripts are archived in customer history and emailed to the customer.
  • - Enables your customers to search the knowledge base, start a chat or send you an email.
View Screenshot

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Custom Integrations

Sidebar App
Customer Data
  • - Display realtime business data from your internal systems on the customer sidebar.
  • - Great for sales data (recent orders), customer data (lifetime value) or even adding a link to the customer’s profile in your backend.
View Screenshot

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Webhooks
HTTP Push

Send realtime notifications of activity in Enchant to your internal systems.

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API
HTTP

Build custom integrations using the Enchant REST API.

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Integrations

Asana
Project Management
Bigcommerce
eCommerce
Basecamp Campfire
Team Chat
Capsule
CRM
ChatGPT (OpenAI)
AI Automation
Google Apps
Single Sign On
Hubspot
CRM
Klaviyo
Marketing Automation
Mailchimp
Email Marketing
Magento
eCommerce
Microsoft Teams
Team Chat
Olark
Live Chat
PrestaShop
eCommerce
Salesforce
CRM
Shopify
eCommerce
Slack
Team Chat
Trello
Project Management
Twilio
Telephony
Wufoo
Form Builder
WooCommerce
eCommerce
Zapier
App Integration
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