Add-ons & integrations
Ready to go integrations with services you know and love
Add-ons
- - Display realtime business data from your internal systems on the customer sidebar.
- - Great for sales data (recent orders), customer data (lifetime value) or even adding a link to the customer’s profile in your backend.
- - Build a public knowledge base website for your customers or an internal knowledge base for your team.
- - Customize the design and website address to match your brand.
- - Hosted fully on our platform and easily managed by your team (no IT required).
- - Chat with customers on your website.
- - Chat transcripts are archived in customer history and emailed to the customer.
- - Enables your customers to search the knowledge base, start a chat or send you an email.
Send realtime notifications of activity in Enchant to your internal systems.
Channels
Send and receive email messages.
Keep track of phone calls as using internal notes.
Send and receive tweets.
Manage WhatsApp conversations.
Manage Facebook Messenger conversations.
Integrations
Displays customer details and recent orders on the customer sidebar.
Displays customer details, opportunities and cases from Capsule on the customer sidebar.
- Log in automatically with your Google Apps account.
- One click access to Enchant from Google sites.
- Quickly invite team members from your Google Apps domain.
Displays customer details and recent orders on the customer sidebar.
Send notifications of activity in Enchant to your Microsoft Teams channel.
- Archive chat transcripts.
- Answer offline messages.
Displays customer details and recent orders on the customer sidebar.
Displays customer details and recent orders on the customer sidebar.
- Manage form submissions.
- Archive communications in customer history.
Displays customer details and recent orders on the customer sidebar.