We believe the secret behind the most loved companies is that the customer is at the heart of everything they do.
Omnichannel shared inbox that offers powerful collaboration for your team, while keeping it easy for your customers.
Makes it super easy for anyone on your team to manage a FAQ or knowledge base content. So your customers can help themselves.
Help is just a click away with the Enchant Messenger. Live chat, knowledge base & contact form. All in one place.
Valuable insights help identify trends, improve team performance and grow customer happiness.
Don’t just take it from us. Hear what our customers have to say.
I evaluated a lot of different platforms to manage our clients and all of them were too complicated, or too costly, for what I needed. Then I found Enchant, almost by accident and it ticked off every box I had. It lets me manage 15+ clients, aggregating everything into one interface, saving us time and money. Totally worth it for every user seat we add.
It was important for my business to use a system familiar with my customers for support, so it had to be based upon email with no unnecessary interfaces or logins. Enchant hits the mark and then some, which is why we’ve been using it for over seven years!
Great options, simple to use and easy to setup. Integrated into our Shopify stores so order information is already in the system when an enquiry comes through. Also useful for logging phone calls manually. Pricing is also very easy to understand and very affordable.