With Enchant, teams can collaborate together to create and manage websites with your own content. Make it easy for customers to find answers to common questions or simply create articles to share information with your website visitors.
Categories: The top level of organization in your website. You would typically use categories to represent different products, departments or services.
Sections: A category contains multiple sections. A section represents a collection of articles that fall under a similar topic.
For incoming email: We'll provide you with a forwarding address (eg: firstname.lastname@example.org) for every team email address that will be managed by Enchant. You would need to setup your email system to automatically forward incoming email to the provided forwarded address.
For outgoing email: We'll provide you DNS entries that need to be put in place to allow us to send email on your domain's behalf. Alternatively, you can provide us SMTP details of your email systems and we can send email through those systems.
For text messaging and social channels, please see the integrations page for more details.
For website setup, please see the knowledge base page for more details.
Enchant costs $15 USD / user / month. Here, a user is someone on your team that needs to login to Enchant.
Yes, Enchant has a no-credit-card required 30-day free trial.