Business Data Integration

How to Use Enchant for Business Data Integration

Business data integration is an invaluable tool for businesses of all sizes. By using Enchant to connect data from multiple sources, teams can gain greater efficiency in operations and take faster actions for their everyday tasks.

Business Data integration provides businesses with a single source of truth, allowing them to make better-informed decisions based on real-time data. By using Enchant’s data integration, you can uncover hidden opportunities and make better-informed decisions to grow your business.

Custom Business Data Alongside Conversations

  • Show custom customer context and sales data alongside all communications in real time.
  • Automatically bring in relevant data from your CRM, quickly view customer history, and easily search for customer conversations.

Centralize Data Into a Single Customer Profile

  • Connect your online store or SaaS product and bring real time sales data into Enchant.
  • Receive real time notifications of business activity happening in Enchant.
  • Save time from looking up information by logging in and out of multiple tools when answering customer inquiries.

Analyze, Detect Trends, & Make Smarter Decisions

  • Slice & dice ticket volume reports to understand patterns in your data and quickly identify trends.
  • Managers & teams can drill down into specific subsets of data for more in-depth analysis.
  • Identify strength and weakness of your business operations and better allocate resources.

Common Questions

What does it require on my end to setup Enchant?

For incoming email: We'll provide you with a forwarding address (eg: abc-123@enchant.com) for every team email address that will be managed by Enchant. You would need to setup your email system to automatically forward incoming email to the provided forwarded address.

For outgoing email: We'll provide you DNS entries that need to be put in place to allow us to send email on your domain's behalf. Alternatively, you can provide us SMTP details of your email systems and we can send email through those systems.

For text messaging, phone calls and social channels, please see the integrations page for more details.

For website setup, please see the knowledge base page for more details.

How much does Enchant cost?

Enchant costs $15 USD / user / month. Here, a user is someone on your team that needs to login to Enchant.

Can I try out Enchant and see if it works for my company?

Yes, Enchant has a no-credit-card required 30-day free trial.

Unlock Your Business Potential With Data Integration

Try out Enchant today, free for 30 days!

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