Better conversations with your customers

I evaluated a lot of different platforms to manage our clients and all of them were too complicated, or too costly, for what I needed. Then I found Enchant, almost by accident and it ticked off every box I had. It lets me manage 15+ clients, aggregating everything into one interface, saving us time and money. Totally worth it for every user seat we add.

It was important for my business to use a system familiar with my customers for support, so it had to be based upon email with no unnecessary interfaces or logins. Enchant hits the mark and then some, which is why we’ve been using it for over seven years!

Great options, simple to use and easy to setup. Integrated into our Shopify stores so order information is already in the system when an enquiry comes through. Also useful for logging phone calls manually. Pricing is also very easy to understand and very affordable.