It's like gmail on steroids!
Enchant is a powerful helpdesk that
helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to log into anything!
Now, our support emails look and feel like
real emails, just like they should.
Enchant has taken our customer
satisfaction to the next level.
With Enchant, nothing slips through the cracks
Search for anything at anytime
Customizable smart lists make it easy to implement your work flow, your way!
A universal inbox collects customer requests from email, contact forms and twitter in one place
Bulk actions keep your team moving swiftly
Everything you need to stay in the zone and move fast
Private notes for team collaboration
Labels for smart organization
Quick access to a customer details and past requests
Load data in real time from your CRM or internal systems
Collapsed threads keep things simple and fast
Set goals and measure your team's performance
Quick access while on the go
Works with services
you already love
It's like Desk.com without all of the bullshit. I am really excited to be using this, you have no idea how long I've been struggling with crappy bloated ticketing systems.
Enchant was easy to implement. Now, we get a lot more done with a lot less effort!
Now, our support emails look and feel like real emails, just like they should.
Set up was fast, and training reps takes minutes! We couldn't be happier with Enchant.
It's opinionated software with very wise opinions.
With 10 minutes of setup and 5 minutes of training we replaced our shared email account.
I've never worked with a more responsive team!
I’m actually happy to service tickets now.
It manages our support emails with powerful simplicity.
It just doesn't get better than this.